Customer Journey Map with Post-it notes
Resources

Design Thinking workshop templates

If you need bespoke templates or are interested in running a workshop with me, get in touch

Dynamic Persona

This is a great tool to encourage a sense of empathy with your users. Starting with an empathy map can give you a leg up in making your persona believable and likeable.

Download the Dynamic Persona blank template

Empathy Map

Giving your user a name, personality, motivation, and emotions will help your team relate and empathise.

Download the Empathy Map blank template